These guys helped my fianc�e and I out big time. We had a terrible experience with movers loading our truck in Bedford, and we had hired The Moving Crew to unload the truck in Amherst. Due to our experience in Bedford, we were hours late arriving in Amherst. The moving crew was able to be flexible with the time, and when we arrived they loaded our stuff into our new home and assembled our Ikea furniture in no time flat. We were amazed at their professionalism, speed, and most of all their good attitudes and sense of humor. They took our bad day and made it good.
- Andy C., Amherst, MA
The Moving Crew is top notch! They were so wonderful and showed up to my house on time with a crew of seven people. They were fast, efficient and took great care of our things. They went above and beyond by setting up our beds after delivering everything and making sure everything was done to our satisfaction. We paid much less than we would have with any other company and felt this moving experience was the best we had encountered. I highly recommend the Moving Crew! The owner James was the ultimate professional. He answered my questions before the move and was there every step of the way. You can't find a better team to move you!
- Jenn L., Shrewsbury, MA
This review is currently based only on my initial telephone contact with Jim at The Moving Crew. I called him in a bit of a panic and with very short notice (my move will be less than a week away!). Every other company I'd called was booked and not nearly as cordial. Jim calmly reassured me and my anxiety is decreasing. Let's face it: moving sucks! But I look forward to working with this newer company and I will update my review after my move. If my phone conversation is an indication of their service, I'm sure I'll be pleased.
- Kelly D., Worcester, MA
It was the morning of my move, on a busy moving weekend, and my original plans had fallen through. I called all the local moving companies: I left messages at all but one, which was full for the whole weekend. Then James called me back, made a space for me in his schedule where there really wasn't one, and saved the day.
The crew (headed up by Bill) was professional, friendly, considerate, fast, and thorough. They made sure I understood the costs involved, and ensured that I had gotten everything I wanted in the truck. They checked with me on delicate items, handled everything carefully, and made short work of it, too. And -- and I know this is a small thing, but it made all the difference -- they were personable and +likeable+. When you're entrusting all your earthly belongings to a stranger, you want them to feel like a friend. These guys did, and that's a first in my experience.
I can't recommend The Moving Crew highly enough. I wish Yelp allowed six-star reviews for exceptional cases.
- John R., Worcester, MA
If you are stressed about moving then you must use this company. My earlier review was based upon my initial phone conversation with the company to inquire about services. James and his crew provided me and my sons a professional and virtually stress free experience. They moved me and my two adult sons to three separate locations on the same day. Then they returned to do a clean out of the old house. Through all of this activity they were fast, professional and pleasant.
James had given me an estimate at the very beginning and at the end the cost came in lower - tell me how often THAT happens - right, never. They stayed way past the time estimated to make sure my young son's bed was assembled safely. They went to the hardware store to replace a lost nut. They were organized and fast and worked as a team.
The thing that was most important to me through this whole process was that James treated the movers with respect. He spoke calmly to them and gave clear guidance and direction. This made me feel less anxious and I trusted that they would do a good job. And they did. I additionally hired them to come back to the house and clean out the clutter. This was done on time and thoroughly.
I hope it's a long time until I move again and when I do I will be calling James and his crew at The Moving Crew/Fresh Start Residential Services.
- Kelly D., Worcester, MA
Just had my fourth experience in three months with the Moving Crew, based in Brookfield, and I endorse them highly for their moving and cleanup services. Moved us out of two houses and into one and also hauled away all the stuff that was us...ed up (which was most of my furniture ). When the lawn mower didn't work after one move, the owner, James, and his crew chief, Bill, came out on a Sunday and fixed it. Great working with people you can trust and get along with.
Thank you for making my move seamless, AGAIN!! I have moved a lot... and you guys take such GREAT care of my stuff! It truly alleviates so many of the "headaches" of "moving"! Wish you all could travel with me for a lifetime! Best of luck!! :))
- Carol S.